Unfortunately Leisuredays don’t offer cover for ‘business interruption’. This option is more common on commercial insurance policies – Leisuredays policies are more like a standard home insurance product. For more information about loss of rental income specifically for static caravan owners, please click here, and for holiday property owners, read more here.
If you make a claim on your Leisuredays policy, we may in some cases be able to offer a faster ‘express settlement’. You would need to accept an agreed amount of money to proceed with repairs or replacement goods yourself. We may apply a ‘pre-existing damage’ endorsement to your policy until you can send us […]
Leisuredays claims are handled by our underwriters, RSA. Their specially trained team aim to get your claim settled quickly and fairly, although all claims are unique and depending on the circumstances, some claims may take longer than others. Getting the information they need to them as soon as possible will help, but please bear with […]
We’d need further details to advise on whether a claim on your static caravan or lodge policy was covered. There are some general ‘Policy Exclusions’ in your policy booklet but Leisuredays policies protect you against a wide range of incidents, including accidental damage, fire, theft, storm and flood. If you’re still unsure, please call our […]
Yes, you can cancel your Leisuredays policy even if you have made a claim. However, the full annual premium must still be paid – if you paid in full, no refund will be given, or if you pay by Direct Debit you will still owe the remaining monthly payments.
If you make a claim on your Leisuredays policy, your premium for the policy year at the time of the incident won’t be affected. However it is possible you may see an increase in premium at renewal time, particularly if we have to reduce your no claims discount. The exact premium will be confirmed in […]
Leisuredays policies have the benefit of being underwritten by a leading UK insurer, RSA. If you ever have to make a claim, RSA’s specially trained team will take care of things and pay out any settlement. The Claims Liaison team at Leisuredays are also available to help make sure your claim runs as smoothly as […]
The standard excess on Leisuredays static caravan and holiday lodge policies range from £75-£275. Please refer to your policy schedule to find out the excess that applies to your policy. An excess of £250 will apply to any claim related to hiring out your static caravan or lodge, if you have this endorsement on your […]
Simply call our claims helpline number on 01422 501 085 (lines open 9am-5pm weekdays). RSA are the underwriters of your policy and will give you a unique claim reference number before handling and settling your claim. For more information on what to expect when you make a claim, please visit the customer zone section of […]
Static caravans can be moved, but it is tricky and costly.
